Turning a cave into a museum with lean marketing

FEATURE – Using lean marketing principles, an entrepreneur in southern Italy was able to pivot from a potentially bad investment and create a unique customer experience instead. Words: Alessandro Ma…

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Lean for better writing

FEATURE – Have you ever wondered how lean tools and principles might apply to writing? To inspire you to document your learnings, our editor offers a guide for aspiring writers in our community. Wor…

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Designing the best possible process

FEATURE – This article analyzes some of the most effective tools lean practitioners can deploy to design solid processes characterized by an effective sequence of tasks and a focus on customer value.…

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The power of visual thinking

FEATURE – How does visual thinking practically help an organization? The author discusses three different ways in which it can be used to benefit a business and help it to improve itself.  Words: Br…

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Our hotel after Covid-19

CASE STUDY – Not even a pandemic can prevent a lean organization from learning: this hotel in Tenerife has decided to make the most of its forced closure to review and improve its processes. Words: …

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Optimizing material handling with lean

CASE STUDY – By streamlining its internal processes, an agribusiness company in Brazil managed to reduce its material handling cycle time by 75% and the associated costs by 66%. Words: Adionil José …

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A 15-year journey of people engagement

CASE STUDY – Here’s the story of a mature lean company from Michigan. The author tells us about Zingerman’s Mail Order’s lean transformation, their challenges and their successes. Words: Tom Root, C…

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Do try this at home

CASES STUDY – Struggling to win the hearts and minds of his people, the author took lean home, learned as much as he could about it and brought it back to his business with the idea of making everybo…

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“Global Jidoka” to mitigate the effects of the virus?

COLUMN – The author imagines an ideal, Jidoka-inspired response to the Coronavirus pandemic. This scenario might be utopian, but could it inform the definition of our True North? Words: Roberto Ronza…

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A Lifetime with Toyota

What this leader has learned in 40 years at Toyota Australia PROFILE – What does one learn from working for Toyota over 40 years? This Australian leader has developed a unique holistic view, and a s…

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